Back in 2015 when our shop, Precision Auto Body, decided to upgrade some equipment, we were told by an industry rep to call Matt Bannister. We talked with Matt a few times on the phone and he was very quick to make the 5+ hour trip up to see us and visit our shop. We discussed some different options with him and made our order. A few weeks later once everything had arrived Matt loaded up their sprinter with everything and made the trek north again with his new road salesmen, Errol. I believe we were Errol's first delivery with Titanium, and even though he was new to the industry he already knew a lot about the equipment they were delivering. Fast forward 6 years and Errol and their tech staff have been great to deal with, always quick to answer any questions or help troubleshoot any issues (very small) we have had with our equipment. If they did not have the answer they were quick to get it for us. I would recommend them to anyone looking to purchase quality repair equipment.